Standard Operating Procedures (SOPs)


  • MANDATORY for all customers to scan MySejathera QR Code upon entering the premise. Hand-sanitizers will be provided at the entrance, and customers must use it before entering.
  • ONLY FULLY VACCINATED customers are allowed to enter the premise. Fully Vaccinated is considered as:
    • Individuals who have taken the Pfizer, AstraZeneca or Sinovac vaccines, which requires two doses, must have PASSED 14 DAYS from the date of their second vaccination.
    • Individuals who have taken the Johnson & Johnson or CanSino vaccines, which require one dose, must have PASSED 28 DAYS from the date of their vaccination.
  • Those with body temperatures exceeding 37.5 degrees Celsius are NOT ALLOWED to enter.
  • Customers with LOW RISK or CASUAL CONTACT LOW RISK in MySejahtera are allowed to enter.
  • It is MANDATORY for employees, suppliers, and customers to properly wear face masks while within the premise except during jumping
  • Couples who are fully vaccinated are ALLOWED to bring their children who are 17 years or younger after they have completed the 14days/28 days mark. Non jumping parent/guardians are NOT allowed to drop off their children at the park unattended during the session.
  • Customers who wish to enter MUST show their digital COVID-19 vaccination certificate or card, to prove that they are fully vaccinated.
  • Jump Street Malaysia is operating at 50% capacity inclusive of Coaches/Instructor/ Non Jumpers and Management staffs. The maximum capacity is at 80 persons only.
  •  Jump Street Malaysia is a  Contactless transaction outlet. We have implemented contactless transactions throughout the property transfer and inspection process. This is to minimize contact as much as possible.


  • Jump Street Malaysia has the right to refrain customers from entering the premise that do not comply to the SOP’s

  • Jump Street Malaysia is operating at above 80% fully vaccinated staff that has completed second dose and passed the 14 days mark.

Source: Kementerian Kesihatan Malaysia (KKM)/ Ministry of Health Malaysia (MOH)


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